L&D Manager (HEA35191)

Location: Epsom
Salary: £36,000.00 - £40,000.00 pa
Type of Work: Permanent, Full time
Closing Date: 13/05/2021

L&D Manager

£36,000-£40,000 pa dependent on experience


We want to make life better for more people. If you are as passionate about quality as we are and you want a role where your skills will make a real difference, this is a great opportunity to grow and develop. We are an exciting business that puts people front and centre of everything we do.

Prestige Nursing & Care, part of the Sodexo Group, has provided home care for over 75 years and we have 35 local offices in England and Scotland. Our aim is to lead the care industry by providing high quality, personalised and specialist services to our clients.

Hours: Full time-35 hours per week Monday to Friday 9.00am to 5.00pm

Contract: Permanent

About the role

The L&D Manager will oversee and manage our training function across our care led business. They will develop and oversee a dedicated team of regional trainers to ensure all of our carers and employees have the necessary skills to fulfil their role and legislative requirements. The L&D Manager will ensure all L&D needs within the business are met, across all staff groups, enabling individuals to provide services of the highest quality. Whilst the role primarily supports our Proffesional Carer pathways, they will also be responsible for our branch, clinical and head office employees.

Reporting to Head of Operations your role will include:

  • Develop a solid understanding of the business needs and create an L&D Strategy and action plan to address the needs
  • Creating training programmes that are aligned with the organisation's objectives and national training requirements
  • Building strong external relationships
  • Working closely with various leaders across the organisation and having a full understanding of their units and training requirements
  • Embracing different styles of training techniques, including e-learning, tutorial sessions or coaching
  • Managing the allocated budget and an ability to find solutions in order to implement the required training
  • Prepare feedback and reports on L&D, projects, targets and accomplishments
  • Working with Operations and HR to support the development of staff, enhancing the provider status and securing staff in their career development
  • Ensuring training remains in line with regulatory and statutory training standards
  • Help managers develop their team members through career pathing
  • Assess the success of development plans and help employees make the most of learning opportunities
  • Work with subject matter experts to develop content of all of our training
  • Continuous development of induction programmes and supporting heads of department with new head office roles joining the company
  • Support the training coordinator with queries from branches
  • Reviewing and implement new inductions across the organisation
  • Ensure the care certificate and standard entry routes are reviewed and of a high quality
  • Review our full training offering to streamline and improve efficiencies
  • Liaising with partners and external companies to review our E-Learning offering that offers better technical integration that meets the needs of the business
  • Ensure adequate use of our Levy and ensure we are optimising our allocations

We are looking for:

  • Education in teaching award/CIPD/CTP or equivalent qualification will be highly advantageous
  • Experience in the health or care sector
  • Experience of managing a team in a Regional/National role
  • Experience of providing training solutions in a wide variety of delivery methods
  • Strong communication, organisational and planning skills
  • Full UK driving licence is essential
  • A commitment to equal opportunities and diversity
  • Symmetry between personal and organisational values

We offer:

  • A competitive salary
  • Yearly bonus dependant on company profits
  • 28 days annual leave increasing every year by 1 to the maximum of 33 days over 5 years service
  • Work Place Pension
  • Supportive working environment with ongoing learning and development opportunities.
  • A friendly, agile and flexible working culture.
  • An environment where learning and training is encouraged
  • Employee Assistance Programme - Immediate access to a confidential telephone counselling and legal information service which operates 24 hours a day, 365 days a year to include support such as financial and family concerns

Closing date: Thursday 13th May

Looking to take on an exciting new career challenge in a fast-paced environment? Apply online today and we will be in touch within 48 hours to start your journey with Prestige Nursing & Care.

Closing date for applications is Thursday 13th May 2021. Prestige Nursing & Care reserve the right to close a role at anytime.


Jobs FAQs

What shifts or rotas are available for professional carers?

Our branches have a wide variety of hours and rotas which means it’s possible to find shifts that fit in with your life situation, whether you want a full time role or are just looking for a few hours a week. All that we ask is that you commit to the hours you can do two weeks in advance.

Do I need care experience to join?

Six months’ professional care experience is ideal - such as a domiciliary carer, care assistant, homecare worker, support worker or healthcare assistant. However, if you are new to care some branches do offer training leading to care certificates, so please contact the recruitment team to discuss on 0808 239 9716

Do I need a driving licence?

A full clean driving is required for some roles, but not all. Job roles normally state if a driving licence is required, but if you are unsure then please contact the recruitment team on 0808 239 9716.

What pre-employment checks do you do?

To join Prestige Nursing & Care as a professional carer you will be required to apply for a DBS (Disclosure and Barring Service) check, unless you are registered with the update service.

We can help you apply via your local branch. When you work with children and vulnerable adults a DBS check is a legal requirement. Find out more about DBS checks: https://www.gov.uk/government/organisations/disclosure-and-barring-service/about.

We also require two professional references, one of which should be your current or most recent employer.

Finally, you will be required to provide proof of eligibility to work in the UK, NI number, ID and proof of address. Your recruiter will talk you through all requirements and support you all the way.

What training do I need to complete before starting work?

You will need to complete both online e-learning modules and virtual training via Microsoft Teams. This is very flexible and can be completed from home as long as you have a compatible device. Find out more about the training we offer.

Is the training free?

Yes, the training is completely free.

Do you offer regular patterns of work?

Yes, our branches offer a wide variety of hours and shift patterns.

Will I be employed by Prestige Nursing & Care?

You would become a member of our team with a contract for services. You would still be eligible for things like SSP and holiday, as well as a NEST workplace pension.

How old do you have to be to work as a carer?

You need to be 18 years old to join our care team and there is no upper age limit.

How often will I get paid?

We pay all our professional carers weekly.